Returns

If you are not fully satisfied with your purchase, we kindly ask you to make use of this return note. Please fill out this form and send it along with the articles to be returned to the following address:

Monique Mathieu LLC
2601 NE 11th Court
Fort Lauderdale, FL 33304
U.S.A.

Please take note of our general terms and conditions:

Return and Exchange Policy
If you are not fully satisfied with your purchase, it may be returned to us for exchange or credit memo. The products must be returned to us in their original packaging within one week upon receipt. Please note that an acceptance of credit or exchange is only possible if items are returned unwashed, unworn, unaltered or otherwise undamaged and only with pre-approval by the company. Special purchase orders as well as shipping charges are strictly non-refundable. Credit memos are valid for a period of one year. A re-stocking fee of 20 percent will be charged for any items returned for refund.

ATTENTION:
Our uniforms are taylor-made therefore, we appreciate your understanding that we do not refund the amounts for the order, but we offer the following opportunities:
- Exchange for sizes - Exchange for style - Credit memo (without shipping costs) valid 1 year from date of issue

Please download this form
and return it to us.